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Can DataUndeleter
harm my disk? |
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As long as the drive is not physically
damaged there is no risk in using the software. DataUndeleter
only reads from the drive, and does NOT write to it at
any time by itself. |
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Can fragmentation of the drive
affect the result of the recovery? |
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Fragmentation in NTFS should
not affect the results of the recovery. Information about
a file's allocation is stored in a MFT entry. However with
the FAT file system, this information is stored in the
FAT and this information will be lost after deleting, so
the lower the fragmentation of the drive is, the higher
the chance of a recovery is. |
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Can I investigate the quality
of my deleted files before saving them? |
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Yes, DataUndeleter contains a
build-in file, text and hex dump viewer which lets you
investigate the quality of your files. The text viewer
can only applied to plain-text files but the file and hex
dump viewer allows experts to view the series of data as
it would be stored during saving. |
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Can I recover data on a Flash
CardTM or SmartMediaTM? |
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Yes, that's possible, but your
media has to be appear as a logical Windows drive. Look
at you camera manufacturer if it supports a special driver
software that will show the smart media as a logical Windows
drive. If no driver is supported you can buy a memory card
reader. There are several types: for notebooks (PC-CARD
/ PCMCIA) and for PCs (USB, IDE). Ask your local computer
shop! |
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Can I use DataUndeleter to
recover data from CD's, CDR's and DVD's? |
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No, DataUndeleter is software
for hard drives, floppy disks, Jazz drives and Zip drives
only. |
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Does DataUndeleter also recover
all NTFS permissions for a deleted file? |
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No, it recovers the file information,
but the privileges should be re-edited onto the file. |
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Does DataUndeleter rescue
every kind of file format or just some? |
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DataUndeleter can recover all
files, but the files may not have been overwritten. |
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Does DataUndeleter run in the background, monitoring your files as you create, save or delete them? In other words, will it only recover files that were lost after DataUndeleter was installed? |
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The program does not monitor
any files. It gets the files by examining the file system
(so called on-disk format of the files). There the files
are marked with special attributes and names. Recovering
is simular: the programs scans the hard disk and searches
for a special pattern: the stamp of a directory ('.' or
'..') and then assumes a lost directory. |
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During the saving I do receive
the error "could not write to destination file",
what does this mean? |
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This may occur if you overwrite
a prior saved file and another software application is
using this file. Close all applications and then try again
to save the file.
It may also occur because of the language character you are using - try to rename
the file name and then save again the file. |
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For what are the recovered
.$efs files? |
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These files are packed raw encrypted
files that will be imported into a new NTFS file during
saving. If the importing was successful, these files will
be deleted automatically. If the file could not be imported
(because it was not saved to a NTFS volume), you may use
the DataUndeleter tool 'efsimport.exe' for importing the
file. |
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I cannot find my deleted file.
Why? |
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If you deleted the file in the Recycle Bin or emptied the Recycle Bin, refer to File System Issues for more information.
If your file cannot be found during find operation, the deleted file/directory may be still on disk but is no longer referenced by an existing folder. In this case you will need to run the Eind lost data' search. In the case this process does not find your file you may need to run the 'Full scan/ find format' search. See the User Guide for more information. If all search operations were performed but you did not find your file, it may be overwritten in parts or complete and DataUndeleter cannot be used to recover the complete file. |
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I cannot open the Help file.
Why? |
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The Help will is a HTML Help
file. Under Windows 95 you've to download this support
from Microsoft (HTML Help Support). Under Win98/ME/NT2000/XP
this is already included. |
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I cannot open the recovered
files with software program applicable to the type of the
file recovered. Why? |
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Your files were overwritten by
other data. In this case there is no way to retrieve the
data. |
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I get this error message every
time I try to start the software: Error loading "INT13EXT.VXD". |
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Try to copy the .VXD file that
can be found in the DataUndeleter program folder into your
WINDOWS \ SYSTEM directory. The message will disappear. |
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Is it possible to recover
lost files to a CDR/RW drive? |
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DataUndeleter is not a CDRW burning
software! Anyway you can save to a CDRW if the software/
hardware supports packet recording. You have to install
an UDF driver for your CDRW drive. Then you can save files
like to a hard drive to the CDRW drive (This feature is
already included in Windows XP). |
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What does the name 'MFT3500'
for a deleted folder mean? |
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If DataUndeleter finds on NTFS
drives a deleted file or directory whose parent folder
(the folder which contains this file) is known on the basis
of the MFT entry number but that exists no longer, it will
display the MFT entry number of the not existing parent
folder because the exactly name is no longer available.
The root folder has a special meaning, because it is the
entrance to all the other folders on a drive. That is why
DataUndeleter names it as 'MFT5 (Root)'. It is advisable
to look in this folder first when you are looking through
the recovered files. |
